I’m frequently staggered by the inability of vendors, large and small, to provide decent search capabilities on their websites. This routinely happens across the entire spectrum of vendors, from hardware to OS to application, large and small. Search is not supplied by providing a search field and button somewhere in the header or footer of each generated web page – instead, it’s actually what goes on in the background that’s really important.
You know, the searching bit.
The indexing bit.
The text comparison bit.
This is something that I’m not convinced LaCie have understood:
So I searched for “Thunderbolt” from the main page. Given the huge rotating graphic on the front page twice mentions Thunderbolt (one such mention pictured), there’s going to be some results, surely?
…cue crickets chirping…
Yes, I know I could have actually clicked the Thunderbolt product on the main page; but that’s not necessarily intuitive if you’re a consumer who wants to know about all the Thunderbolt options a company has.
Left hand, meet right hand.