A rumple in your Dalrymple

By | 2015/07/23

In JIM DALRYMPLE IS DONE WITH APPLE MUSIC, John Gruber over at Daring Fireball quotes Jim as saying:

As if all of that wasn’t enough, Apple Music gave me one more kick in the head. Over the weekend, I turned off Apple Music and it took large chunks of my purchased music with it. Sadly, many of the songs were added from CDs years ago that I no longer have access to. Looking at my old iTunes Match library, before Apple Music, I’m missing about 4,700 songs. At this point, I just don’t care anymore, I just want Apple Music off my devices.

Gruber followed with a single word, Ouch.

Falling down stairs

I’d have followed with another word … recovery.

According to his About page, Jim:

…has been following Apple and its products for the last 17 years, first as one of the original members of MacCentral, then at Macworld. He held several positions at Macworld over the 10 years, including his final job as Editor at Large, before leaving in May 2009.

So Jim has clearly been in IT for quite some time. And Jim doesn’t have backups.

My Twitter handle is @backupbear. I work in data protection, I blog about data protection, and I’m also an author on data protection. Yet year in year out I see blog posts and comments by people who have been in IT for decades talk over losing data.

We all make mistakes, but when we do, we need to have an adult conversation about it. Backups aren’t a new thing. I’ve been working professionally with them for nigh on 20 years. I have the utmost sympathy for anyone who loses data, but every time I have to ask … why can’t you recover it? This is a conversation we have to have any time someone loses data. Every time.

Given he comes from Macworld, I’m assuming Jim has a Mac. That is an assumption, I know – and Jim, forgive me if I’m wrong. But if that assumption is correct, it means he should have access to Time Machine.

Why can’t Jim recover his files?

Don’t get me wrong, I’m not blindly supporting Apple Music. I haven’t tried it – I won’t, either, because I believe in buying music rather than subscribing to it. I believe artists should be paid fair price for what they produce and I think all subscription music services should be shit-canned as a farce. Heck, I’ve even tried Apple’s “Beats 1” radio station … three times, and three times found it playing music that just makes me want to scream Get off my lawn.

But Jim? Oh Jim, why didn’t you have backups? Why are you blaming Apple Music for losing songs when you should have had a viable backup? It’s the 21st century – and it’s not even the 00s, it’s the teens. There’s no excuse for an IT writer these days not to have real backups, and be able to recover.

Maybe Jim has a point – maybe Apple music is a little bit fetid – but it sounds like Jim needs to learn how to do backups, too. (Jim – if you’re reading this, feel free to reach out for some tips, I’ll provide them free of charge to help you avoid this in future.)